Jilitk Privacy Policy — Your Data is Safe with Us

Jilitk (https://jilitk.net) takes the privacy of its users very seriously. This Privacy Policy outlines what personal information Jilitk collects, how it is used, and the measures taken to keep your data secure.

By creating an account on Jilitk or using our website, you agree to this Privacy Policy. This policy applies across all Jilitk services, including the mobile version and app (where applicable), and all other digital platforms.

We believe your data belongs to you alone. That's why Jilitk never sells your personal information to advertisers or third parties. Our privacy policy is written in plain, straightforward language so every user can clearly understand what happens to their data.

Jilitk collects your information in two ways — what you provide directly, and what our system collects automatically. Each category is explained in detail below.

Information you provide directly:

• Full name & date of birth (collected at registration)
• Mobile number & email address
• National ID or passport number (for KYC verification)
• Mobile banking number (bKash/Nagad/Rocket)
• Address & postal code
• Information provided when contacting support

Automatically collected information:

• IP address & device type
• Browser type and operating system
• Site Access Time & Session Duration
• Page visit history & click patterns
• Gaming history and transaction records
• Cookies & Local Storage Data

Jilitk uses your data only for specific, legitimate purposes — never for anything unauthorized. Below is a clear breakdown of exactly how your information is used.

Jilitk never sells your data to third parties for advertising. Our emails and SMS messages are sent solely for important account-related updates and promotional communications you have consented to.

Jilitk retains your data only for as long as it is needed. All information is stored securely while your account remains active. Even after an account is closed, certain data may be kept for a defined period to meet legal obligations.

• Active account data: retained for as long as the account remains active
• Transaction records: up to 5 years (as required by financial regulations)
• KYC documents: up to 3 years after account closure
• Logs & Session Data: 90 days
• Support conversations: 2 years

Jilitk does not share your personal information with any advertisers or unauthorized third parties. However, limited data may be shared in the specific circumstances outlined below.

• Payment partners: Information required to verify transactions with bKash, Nagad, and Rocket is shared accordingly.
• Game Provider: Limited account information may be used to ensure games run properly.
• Legal Authorities: Data may be disclosed when required by a court order or legal obligation.
• Security services: Limited data may be shared with specialist agencies for fraud prevention purposes.

In every case, only the minimum necessary data is shared, and all parties involved are required to comply with our privacy standards.

Jilitk uses cookies on its website to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored on your device.

The types of cookies we use:

• Essential Cookies: Essential for maintaining your login session and ensuring account security.
• Functional cookies: To remember your preferences (language, settings).
• Analytics Cookies: To understand site usage patterns (anonymized data).

You can control or disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some parts of the site.

Jilitk believes every user should have full control over their personal data. To that end, we provide you with the following rights.

• Right to Access: You may request to know what personal data we hold about you.
• Right to Data Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to restrict processing: You may object to your data being used for specific purposes.
• Right to Data Portability: You can receive your data in a structured, portable format.
• Right to Opt Out of Marketing: You can opt out of promotional messages at any time.

To exercise any of these rights, email us at support@jilitk.net or reach out via live chat. Requests are typically responded to within 7 business days.

Jilitk is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we suspect that any minor's data exists in our system, we will delete it immediately and close the associated account.

• Age verification is carried out at the time of registration.
• Identity verification may be requested in cases of suspected fraud.
• Parents can raise any concerns regarding their child's information with us.

Jilitk uses industry-leading technology to keep your data safe. Our security infrastructure is multi-layered and continuously improved.

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-factor authentication (2FA): An additional security layer for your account.
• Firewall & DDoS Protection: Protection against unauthorized access and attacks.
• Regular Security Audits: Regular audits conducted by third-party experts.
• Restricted Access: Only authorized personnel are permitted to access user data.
• Data Backup: Encrypted backups ensure your data is never at risk of being lost.

Jilitk may update this Privacy Policy from time to time. Changes may occur due to legal requirements, the addition of new services, or security improvements. Any updates will be communicated using the methods outlined below.

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of the site after any changes constitutes acceptance of the updated policy.

We always aim to notify users at least 7 days before any changes take effect. You can stay up to date by checking this page regularly.

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch with us. Our data protection team is committed to responding to your message promptly.

We typically respond within 2–3 business days. For urgent matters, use the live chat feature on the site, available 24/7.